Privacy policy

Status: 5.3.2024

1. General information

The protection of your personal data is of particular concern to us. We process your personal data exclusively on the basis of the statutory provisions (GDPR, DSG, TKG 2021). For the provision of our website, for the processing of the sale of our goods and the provision of our services, we process information about you, so-called personal data – or “data” for short in the following. The term “processing” refers to any handling of data, such as the collection, storage, use and deletion of personal data. We are happy to inform you about the processing of your personal data and the claims and rights to which you are entitled under data protection regulations as part of the data protection declaration. Responsible for the processing of your personal data is: Brantner Environment Group GmbH Dr. Franz Wilhelmstraße 2a 3500 Krems an der Donau Phone: +43 59 444 or e-mail: datenschutz@brantner.com If you have any complaints, questions or suggestions on the subject of data protection, please do not hesitate to contact us at any time using the contact details provided.

2. Website

2.1.
Serverlogs

When you visit our website, the web server collects usage data (so-called server logs).
The collection of this data is necessary to technically enable the connection to our server and the use of the website.
This data is also used to prevent and analyze attacks.
The following data is collected in the server logs: – IP address of the end device from which our website is accessed; – Identification data of the browser and operating system used; – Date, time and duration of access; – Name of the files or information retrieved; – Amount of data transferred; – A message as to whether the request was successful; – Internet address of the websites from which our website is accessed; – Internet address of the websites accessed via our website.
Legal basis: The processing of your data is based on our legitimate interest in ensuring the operation of the service and system security.
Recipient of the data: The data collected will not be passed on to third parties.
Only in the unlikely event of a hacker attack can data be transmitted to the law enforcement authorities.
Storage period: We store your server logs for a maximum of three months.
Further information:

2.2.
Cookies

Cookies are small text files that are stored on your end device when you visit a website. When you visit our website, we only set cookies that are technically necessary for you to be able to access the website properly. You have the option of generally deactivating the use of cookies in your browser settings. You can also delete cookies that have already been set and specify that the future use of cookies requires your consent. The following technically necessary cookies are stored on your system: Name Purpose Creator Storage duration Borlab 2.2. Cookies Cookie Consent Borlab Cookies 60 days Legal basis: The processing of your data is based on our legitimate interest in offering a technically flawless website. Recipient of the data: The data will not be transferred to third parties. Further information: You have the option of generally deactivating the use of cookies in your browser settings. You can also delete cookies that have already been set and specify that the future use of cookies requires your consent. To prevent third-party cookies from being set, you can block third-party cookies in your browser. Here you will find instructions for the most common browsers: Firefox: here Chrome: here Internet Explorer: here Safari: In Apple’s Safari, third-party cookies are blocked by default.

2.3. Web analysis with Google Analytics

Wir nutzen zur Analyse des Nutzerverhaltens und der Optimierung unseres Inter-netauftritts die Funktion des Webanalysedienstes Google Analytics. Durch den Einsatz von „Universal Analytics“, ist es möglich Daten, Sitzungen und Interaktionen über mehrere Endgeräte hinweg den Aktivitäten eines Nutzers zuzuordnen. Google Analytics verwendet Cookies, diese Textdateien, die auf Ihrem Endgerät gespeichert werden, ermöglichen eine Analyse Ihrer Nutzung der Website. Die durch das Cookie erzeugten Informationen werden in der Regel an einen Server von Google in den USA übertragen und dort gespeichert. Wir verwenden Google Analytics nur mit aktivierter IP-Anonymisierung, also einer Funktion, die eine anonymisierte Erfassung von IP-Adressen gewährleistet. Hier wird die Anonymisierung von Google selbst innerhalb der Mitgliedstaaten der Europäischen Union oder in anderen Vertragsstaaten des Abkommens über den Europäischen Wirtschaftsraum vorgenommen. Zu einer Übertragung der vollen IP-Adressen in die USA und erst dortige Anonymisierung kommt es nur in Ausnahmefällen. Google ist für uns als Auftragsverarbeiter tätig, darf die übermittelten Daten nur zur Abwicklung der konkreten Aufträge nutzen und ist uns gegenüber vertraglich zur Einhaltung der gesetzlichen Vorschriften zum Datenschutz verpflichtet. Rechtsgrundlage: Die Verarbeitung Ihrer Daten erfolgt aufgrund Ihrer Einwilligung beim Cookie-Banner auf unserer Website. Sie können die Einwilligung jederzeit widerrufen. Durch den Widerruf der Einwilligung wird die Rechtmäßigkeit der aufgrund der Einwilligung bis zum Widerruf erfolgten Verarbeitung nicht berührt. Empfänger der Daten: Durch die Nutzung von Google Analytics von Google Ireland Limited („Google”), Gordon House, Barrow Street, Dublin 4, Ireland, werden Daten an Google übertragen. Da sich der Hauptsitz von Google in den USA befindet, können Daten in die USA übermittelt werden. Das angemessene Schutzniveau für die Übermittlung der Daten in die USA ergibt sich aus der Zertifizierung von Google im EU-U.S. Data Privacy Framework. Weitere Informationen: Weitere Informationen finden Sie in den Nutzungsbedingungen für Google Analytics, der Datenschutzerklärung und Nutzungsbedingungen von Google und den Auftragsdatenverarbeitungsbedingungen für Google Werbeprodukte. Folgende Cookies speichert Google auf Ihrem Gerät: Name Zweck Speicherdauer _ga Dieses Cookie wird verwendet, um Benutzer zu unterscheiden, indem es eine eindeutige ID für jeden Benutzer zuweist. Das Ziel des _ga-Cookies besteht darin, statistische Daten zu erfassen und zu analysieren, wie Besucher eine Website nutzen. 400 Tage _ga_ Diese ID wird verwendet, um die Daten getrennt von anderen möglichen Google Analytics Instanzen auf derselben Website zu halten. 400 days

2.4. Web analysis with Meta Pixel

We use the web analytics service Meta Pixel to analyze user behavior on our website and in connection with our Facebook advertising campaigns.
When you visit our website, use our services or respond to our advertising, data is collected and stored using cookies.
This allows us to track when a user performs an action on our website after seeing and responding to our Facebook ad.
With the help of meta pixels, we can statistically evaluate the effectiveness of our Facebook ads and track whether users have visited our website after clicking on a Facebook ad.
In addition, we can only show our advertising campaign to interested people, i.e. better determine the target group for the ads.
Meta acts as a processor for us, may only use the transmitted data to process the specific orders and is contractually obliged to comply with the statutory data protection regulations.
Legal basis: Your data is processed on the basis of your consent in the cookie banner on our website.
You can withdraw your consent at any time.
The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
Recipient of the data: By using Meta Pixel from Meta Platforms Ireland Ltd (“Meta”), 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, data is transferred to Meta.
As Meta is headquartered in the USA, data may be transferred to the USA.
The appropriate level of protection for the transfer of data to the USA is set out in the standard contractual clauses that we have concluded with Meta.
Further information: Further information can be found in Meta’s Cookie Policy and Meta’s Data Policy.

2.5. Social media plugins

We use so-called “social media plugins” on our website. Such plugins can be used to display content or interaction elements from social media services. When you visit our website, which displays the corresponding symbols, your browser establishes a connection to the respective server of the social media operator. Data can then be transmitted to the social media operators via the plugins and used by them. The direct connection between your browser and the server of the social media provider always requires your consent to the transmission of the data.

2.5.1.
Instagram (Meta)

Our website contains plugins from the Instagram service, which can be recognized by the Instagram logo.
This plugin enables you to use Instagram content or interaction elements, for example to “like” a post or share it on Instagram.
Please note that, if you consent, your data will be transmitted before you use the interaction elements.
Legal basis: Your data is processed on the basis of your consent in the cookie banner on our website.
You can withdraw your consent at any time.
The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
Recipient of the data: By using the plugin of the Instagram service of Meta Platforms Ireland Ltd (“Meta”), 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland, data is transferred to Meta.
As Meta’s headquarters are in the USA, data may be transferred to the USA.
The appropriate level of protection for the transfer of data to the USA results from Meta’s certification in the EU-U.S. Data Privacy Framework.
Further information: Instagram stores cookies on your end device.
We would like to point out that we are not aware of the content of the data transmitted to Instagram or the way in which Instagram uses this data.
For more information, please refer to the Instagram privacy policy.

2.5.2.
Youtube

Our website contains plugins from the YouTube service, which can be recognized by the YouTube logo.
This plugin enables you to use YouTube content or interaction elements, for example to play a video.
Please note that, if you consent, your data will be transmitted before you use the interaction elements.
Legal basis: Your data is processed on the basis of your consent in the cookie banner on our website.
You can withdraw your consent at any time.
The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
Recipient of the data: By using the plugin of the YouTube service of Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland, data is transferred to Google.
As Google is headquartered in the USA, data may be transferred to the USA.
The appropriate level of protection for the transfer of data to the USA results from Google’s certification in the EU-U.S. Data Privacy Framework.
Further information: Further information can be found in the YouTube privacy policy.
Google stores the following cookies on your device: Name Purpose Storage duration VISITOR_INFO1_LIVE Track user preferences and serve related content or ads within an embedded YouTube video.
180 days YSC It is a session cookie, which means that it is only active when the user’s browser is open and a video is being watched Session / end of session

3. Contact us

3.1. Making contact

If you contact us, for example by e-mail or telephone, we will process your data to the extent necessary to process the inquiry and any resulting processing. Legal basis: The processing of your data takes place for the implementation of pre-contractual measures or for the fulfillment of a contractual relationship. If you are not in a (pre-contractual) contractual relationship with us or your request is not aimed at concluding a contract, the processing is based on our legitimate interest in responding to the request. Recipients of the data: This data will only be transferred to third parties if the transfer is necessary to respond to your request. Storage period: We process your data for as long as this is necessary to process the request and will delete your request after processing has been completed, provided that there are no statutory retention obligations due to a contractual relationship.

3.2. Contact via inquiry form

On our website, you have the option of entering your contact details and a specific inquiry so that you can then be contacted by one of our employees. We process your data insofar as this is necessary to answer your inquiry and any resulting processing. Legal basis: Your data is processed to carry out pre-contractual measures or to fulfill a contractual relationship. If you are not in a (pre-contractual) contractual relationship with us or your request is not aimed at concluding a contract, the processing is based on our legitimate interest in responding to the request. Recipients of the data: This data will only be transferred to third parties if the transfer is necessary to respond to your request. Storage period: We process your data for as long as this is necessary to process the request and will delete your request after processing has been completed, provided that there are no statutory retention obligations due to a contractual relationship.

4. Your rights as a data subject:

You have the following rights in relation to your personal data. To exercise these rights, please send us a letter stating your specific request.

4.1. Right to information:

You can request confirmation at any time as to whether we are processing your personal data. If this is the case, you also have the right to receive information about this data and related information.

4.2. Right to rectification:

If we have stored your personal data incorrectly or incompletely, you can request the correction of this data at any time.

4.3. Right to erasure:

You can request the deletion of your personal data if one of the reasons listed in Art. 17 GDPR applies.

4.4. Right to restriction of processing:

You can request the restriction of the processing of your personal data if one of the reasons listed in Art. 18 GDPR applies.

4.5. Right to data portability:

You may request the transfer of your personal data in a structured, commonly used and machine-readable format and have the right to transfer this data to another controller without hindrance from us, provided that one of the reasons listed in Art. 20 GDPR applies.

4.6. Right to object:

If our processing of your personal data is based on Art. 6 para. 1 lit. e GDPR (public interest or exercise of official authority) or Art. 6 para. 1 lit. f GDPR (legitimate interest), you can object to the processing.

4.7. Right to withdraw consent:

You can revoke your consent to the processing of your data at any time. However, the lawfulness of the processing of your personal data until the revocation remains unaffected.

4.8. Right to lodge a complaint with the data protection authority:

If you believe that our processing of your personal data violates data protection law, you have the right to lodge a complaint with the Austrian Data Protection Authority at the following address: Austrian Data Protection Authority Barichgasse 40-42 1030 Vienna Phone: +43 1 52 152-0 Email: dsb@dsb.gv.at